Mission (What Success Looks Like):
To deliver a top-quality service on a consistent basis and follow company procedures, safety standards, and quality expectations at all times. To ensure Health and Safety procedures are always adhered to.

Purpose: To carry out lone service, chamber cleans, system upgrades, installations and breakdown jobs. To be on the on call rota for out of hours breakdowns. To work as part of a team with junior and senior engineers on all job types. To ensure all job reports are filled out accurately and precisely, with all recommendations and parts lists to be followed by the support/service and warehouse teams. To perform all electrical checks, tests in the safest and correct manor. To attend jobs with senior engineers to gain experience to work towards Level 4.

Top 3 Responsibilities:

1. Consistent quality of Service produced

Deliver a quality level of service on a consistent basis, ensuring all procedures and checks are carried out efficiently on each visit. To ensure the number of return visits following services, upgrades, installations and breakdowns are low, if possible zero.

1. Job Sheets / Reports

To ensure all job reports are filled out correctly and precisely with all correct information. To make sure any extra information or parts required are not missed off and reported where required.

1. Health and Safety

To ensure all aspects of Health and Safety are adhered to whilst on site or in house. All tasks to be carried out in the safest manor and following all guidelines required.

JOB RESPONSIBILITIES, ACCOUNTABILITY AND AUTHORITY

Activities (Doing):

• Carry out lone services and maintain basic PPS equipment
• Carry out System upgrades of pumps, alarms and battery back ups.
• To carry out installations and commissioning of PPS equipment
• To carry outy breakdowns and take part in the on call rota.
• Ability to fault find, diagnose and repair faults pump stations.
• To perform electrical works ie isolation and testing competently where required safely at all times.
• To be able to fault find and repair on all PPS equipment as standard.
• To deliver clear and precise job reports.
• To identify and make recommendations for system upgrades to the latest PPS products.
• To adhere to Health and Safety procedures at all times and report on any cases in which these will cause a problem.
• To ensure van stock is regularly checked and reported where replenishment is needed.
• To carry out vehicle maintenance checks correctly each week and report any issues.
• To assist senior engineers on more complex jobs or 2 man sites to further knowledge and experience.
• To take the lead on jobs with junior engineers.

Your KPIs (Personal Accountability):

1. 1.5% NCRV rate for services carried out.
2. 100% accuracy on data input onto job sheets for further works or upgrades recommended to prevent further visits to re-survey
3. Making atleast  7system upgrade recommendations per week.

What’s NOT on Your Task List:

• Working on 3phase equipment alone (without a senior engineer present)
• Carrying out system upgrades and installations alone on 3ph equipment

Other Factors:

• Basic mechanical or practical aptitude
• Strong awareness of health and safety practices
• Ability to work well as part of a team
• Good communication skills and a positive attitude
• Reliability and attention to detail
• Willingness to learn and develop technical engineering skills
• Atleast 2 year’s pump engineering experience required (training provided)
• Previous hands-on, mechanical, or trade-related experience is advantageous
• Basic understanding of tools or construction environments is a plus
• Basic Electrical Awareness Training completed
• Willingness to be part of the on call rota