our approach aimed at maximising productivity & efficiency.
Owner, Packaged Pumps Systems
Commercial FM & Facilities Management
Facilities managers rarely deal with one pump fault at a time, which is why PPS built its commercial pump service around portfolios, not single addresses. PPS already lists “FM company multi contracts” among the properties it services, alongside the offices and blocks of flats with communal pump chambers typically under FM management.
The 24/7/365 helpline on 0330 9000 999 takes one call covering any property on a contract rather than a fresh conversation for every site, and the same team that installs a pump station also carries out the condition surveys feeding into the wider planned-maintenance programme.
Tailored maintenance contracts sit alongside pay-as-you-go servicing where that suits a building better. Installation and commissioning, including the electrical connection, stays with the same in-house team throughout, so an FM contact isn’t coordinating between a mechanical contractor and an electrician when a new pump station goes in. PPS also designs and manufactures the equipment it installs, rather than specifying third-party units it then has to chase for spares under pressure, useful when a fault has to be resolved against a service-level clause, not at a supplier’s convenience.
Why Choose PPS?
For an FM team, it isn’t any single product that matters but consistency across the portfolio:
