Reliable – pleasure to deal with. Utterly reassuring.
Valued PPS Customer
Expert Pump Station Servicing Trusted by 6,000+ UK Property Owners
Keeping you basement pump station in peak condition is essential to protecting your property from water damage and structural risk. With more than 20 years of specialist experience across a variety of property types, PPS Pumps has become one of the UK’s most trusted providers of packaged pump system services. From initial installation and commissioning through to ongoing maintenance, emergency call outs and full facilities management.
Regular pump station servicing is not simply good practice, it is a requirement for most building insurance policies and is strongly recommended under BS810:2022, the current British Standard for the protection of below ground structures against water ingress. A properly maintained system reduces the risk of costly pump failures and extends equipment’s lifespan to ensure basements remain dry and functional all year round.
Whether you manage a simple residential property or an extensive commercial portfolio, our dedicated team of engineers delivers reliable and respivice services which is tailored to your exact requirements. Every visit is carried out bu filly qualified technicians who understand the demands of below ground drainage and water management systems.
Why Regular Pump Station Maintenance Matters
A basement pump station is the last line of defence between your property and the water table. When it fails, the consequences are immediate including flooding causing damages to finishes and fixtures leading to costly insurance claims which could’ve been avoided entirely.
The majority of pump station failures we attend are preventable. A scheduled service visit can identity a multitude of issues before they arise some of which being: blocked non-return valves, seized float switches, degraded seals and accumulated sediment. Our maintenance programmes are designed around the principle “find the problem before it finds you”.
Every service visit includes a full functional test of all pumps, alarms and control panels; an inspection of chambers and pipework culminating in a written report detailing the current condition and any recommended actions.
For clients who are using our SideWinder remote monitoring system, we can also track pump run times, cycle frequency, and alarm events in real time, giving you and our engineering team complete transparent visibility of the systems health between visits.
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Installation & Commissioning
Our fully trained engineers deliver end-to-end installation and commissioning for all packaged pump stations. Every project begins with a detailed site survey and a comprehensive report outlining any remedial works required. Our commissioning process ensures all equipment is installed to manufacture specifications, fully protecting your warranty from day one.
Maintenance & Aftercare
Choose from our structured maintenance plans offering scheduled servicing and emergency support at every level. Pay-as-you-go servicing is also available (PayG). SideWinder monitoring technology enables predictive maintenance to catch issues before they escalate. Our engineers are on call around the clock, 365 days a year.
Tankering Services
We provide professional tankering services through our trusted network of specialist providers, covering all tank sizes and system configurations nationwide. Whether you require a scheduled pump our or an urgent emergency response, our team coordinates the entire process so your property stays fully protected and your system continues to run without interruption
Facilities Management
Our full facilities management service covers both residential and commercial properties, delivering complete piece of mind across your entire portfolio. From routing pump station oversight to reactive fault resolution, we handle every aspect of ongoing system management. An assigned point of contact means fast response times and efficient communications to maintain our consistent high standards.
